Copyright and trade marks

1What this covers

This policy forms part of the Terms of Service. It explains how a rights holder tells us that content on the Platform infringes their copyright or trade mark, how the person who posted it can respond, and what we do with accounts that infringe repeatedly. Effective 8 October 2026.

2How to send a notice

Use Report on the content and choose copyright or trade mark infringement, or write to the designated agent in section 3. A complete notice holds:

1. Your name, postal address, telephone number and email address.
2. The work you say is infringed, or a representative list where there are several, and for a trade mark, the mark and where it is registered.
3. The content you say infringes and its address on the Platform, precise enough for us to find it.
4. A statement that you believe in good faith that the use is not authorised by the rights holder, its agent or the law.
5. A statement that the information in the notice is accurate and, under penalty of perjury, that you are the rights holder or authorised to act for them.
6. Your physical or electronic signature.

3Designated agent

Agent

Copyright agent, 9546-6009 Québec inc.

Email

[email protected]

Mail

225-3000, av. Colomb, Brossard (Québec) J4Z 0S3, Canada

The agent receives notices under section 512(c) of the United States Digital Millennium Copyright Act and notices under the Copyright Act of Canada. Other mail sent to the agent may go unanswered.

4What we do with a notice

A person reviews every complete notice. Where it is valid, we remove or disable access to the content and tell the person who posted it, with a copy of the notice. Under the notice-and-notice regime of the Copyright Act of Canada, we also forward a notice that meets its requirements to the person who posted the material, tell the sender that we have, and keep the records the Act requires.

5Counter-notice

If your content was removed and you believe it was a mistake, or that you have the right to use it, you may send the agent a counter-notice holding:

1. Your name, postal address, telephone number and email address.
2. The content that was removed and where it appeared before it was removed.
3. A statement, under penalty of perjury, that you believe in good faith the content was removed by mistake or misidentification.
4. Your consent to the jurisdiction of the courts where you live or, if you live outside the United States, of any judicial district in which we may be found, and that you will accept service from the person who sent the notice.
5. Your physical or electronic signature.

We send the counter-notice to the person who sent the notice. Unless they tell us within ten business days that they have started a court action, we restore the content between ten and fourteen business days after receiving the counter-notice.

6Repeat infringers

We close, in appropriate circumstances, the Accounts of members who repeatedly infringe. A member whose content is removed on valid notices three times within twelve months loses the Account, and a Company in the same position loses its listings and pages.

7False claims

A notice or counter-notice that knowingly misrepresents that material infringes, or that it was removed by mistake, can make its sender liable for damages. Send one only if you are sure, and consider first whether the use may be fair use or fair dealing.